last sunday, while most of the people enjoyed their family day, i assisted at the training conducted by our office. that pilot training lasted until tuesday afternoon. the venue - the not so "great eastern hotel". why i said so? just because they really have poor service.
the hotel served our food late.
their service was so slow. one time, we had fried chicken for our dinner. they did not served us sauce or even ketchup. so what i did, i requested from the waiter, but before the ketchup arrived the fried chicken were gone. hahaha...
next day, i requested my running balance so i just know how much money i need to request from the office. i do not want to bring bulk of money there and i only want to request enough cash for our additional charges. anyway, i paid them in full the contracted price for the minimum guaranteed participants that we agreed upon. but hey, they was not able to give to me the information that i needed. the person in-charge told me to go back the next day at 8:00 o'clock in the morning. as obedient as i can, i go back the following day. but still, i got nothing. later that day, i asked the same information from the personnel in-charge in our room, to their supervisor and even to the sales manager but to no avail. i was so mad at that time.
while i was trying to comfort myself, i took this picture. i said to myself, maybe that car beside that tree was feeling lonely or maybe feeling so mad too. lol. what do you think?
later in the afternoon, when our event were done and the feeling of madness was gone too, i go back to the front desk and asked this time for our final bill. know what? they still do not have the information/bill yet. how unefficient they are? this time, i told them, ok fine if you were not able to provide me the information on how much i owe you. i'll gonna go home. just call me if you are ready! you guys know my office number anyway. then suddenly, they rushed my bills.
oh, come on! will you please improve your service.